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Security

How Cravve gets in touch

Nobody at Cravve will ever contact you to request a password or verification code to your account. If you have any questions or concerns about security, send an email to admin@cravveapp.com

 

How Cravve helps protect your information

We use encryption to help protect your account information and monitor your account activity to help identify unauthorized users. If you suspect that your account shows unauthorized activity, contact us.

Encryption & storage

We use encryption to help protect your account details and store that information on servers in secure locations. 

Account protection

If you’ve lost your phone or suspect that it is being used in an unauthorized way, you can prevent your phone from accessing your Cravve account. Just go to Cravveapp.com > Contact Us > In the description add "Request sign out - Email or Phone Number.  You’ll be signed out of the app on your phone.

Keep yourself safe

Cravve is designed for engagement between friends and people who trust each other. Avoid connecting to people you don't know. These engagements are potentially high risk, and you could be at risk of identity theft. Cravve does not offer identity theft protection. For more information, see our User Agreement. To add an additional layer of security to your Cravve account, learn how you can set up a PIN code in your mobile apps.

Security support

We’re here to help. If you have any questions or concerns about security, send an email to support@cravveapp.com. We do our best to respond to any customer service or technical support issues quickly, efficiently, and with care.

Responsible Disclosure

If you are a security researcher and would like to report a vulnerability that you've found, please contact us at admin@cravveapp.com.